Mae France B. Belaro
Position: Patient Care & Administrative Support At Heady & Pham Advanced Eyecare, providing an exceptional patient experience begins well before you enter the exam room. Our team is committed to making every interaction with our practice professional, compassionate, and convenient. France brings seven years of combined healthcare and virtual assistance experience. She spent three years working in the public health sector, supporting the Laboratory Research Division and Molecular Biology Laboratory. During the COVID-19 pandemic, she contributed to public health efforts and was recognized with a Certificate of Appreciation from the Department of Health for her service. For the past four years, France has worked with international clients as a specialized Healthcare Virtual Assistant. She has also completed intensive HelloRache healthcare training, strengthening her knowledge of healthcare workflows, professional communication, and patient support. At Heady & Pham Advanced Eyecare, France helps our team maintain an efficient and responsive patient experience. Her responsibilities include supporting patient communications, appointment coordination, administrative tasks, and other practice operations that help our Springfield eye care team stay focused on delivering high-quality patient care. France approaches her work with compassion, commitment, and collaboration-values that align closely with our practice philosophy. As part of our team, she is dedicated to helping patients receive the attentive service and personalized support they deserve.
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