Terms and Conditions
Effective Date: June 2026
Welcome to the website of Heady & Pham Advanced Eyecare ("Practice," "we," "our," or "us"). By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use this website.
1. Website Purpose
This website is provided for informational and educational purposes only. Information contained on this website is not intended to replace professional medical advice, diagnosis, or treatment.
Always seek the advice of your eye care provider or other qualified healthcare professional regarding any medical condition or treatment.
2. No Doctor-Patient Relationship
Use of this website, including submitting forms, requesting appointments, sending emails, or communicating through the website, does not establish a doctor-patient relationship.
A doctor-patient relationship is established only after a patient is formally accepted by the Practice and receives professional services.
3. Appointment Requests
Appointment requests submitted through this website are not guaranteed until confirmed by our office.
Submission of an appointment request does not constitute a scheduled appointment.
Patients experiencing eye emergencies should call 911 or seek immediate emergency medical care.
4. Medical Emergencies
This website is not monitored for medical emergencies.
If you are experiencing sudden vision loss, eye trauma, severe eye pain, flashes of light, a curtain over your vision, or other urgent symptoms, contact emergency services or seek immediate medical attention.
5. Website Content
All content on this website, including text, graphics, logos, images, videos, and educational materials, is provided for informational purposes only.
We strive for accuracy but do not guarantee that all information is complete, current, or error-free.
6. Intellectual Property
All website content, trademarks, logos, branding, and materials are the property of Heady & Pham Advanced Eyecare unless otherwise noted.
No content may be copied, reproduced, distributed, or used without prior written consent.
7. Third-Party Links
This website may contain links to third-party websites.
We do not control or endorse third-party websites and are not responsible for their content, privacy practices, products, or services.
8. Limitation of Liability
To the fullest extent permitted by law, Heady & Pham Advanced Eyecare shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from the use of this website or reliance upon information contained herein.
Use of this website is at your own risk.
9. Privacy
Use of this website is also governed by our Privacy Policy.
Patients should not submit highly sensitive medical information through website forms unless specifically requested through secure channels.
10. SMS and Electronic Communications
By providing your phone number or email address, you consent to receive appointment reminders, scheduling notifications, and other communications related to your care.
Message and data rates may apply.
Consent to receive text messages is not a condition of receiving healthcare services.
You may opt out of text communications at any time by notifying our office.
11. Insurance Information
Insurance information presented on this website is provided as a convenience only.
Coverage, eligibility, benefits, and reimbursement are determined solely by the patient's insurance carrier.
Patients remain responsible for all charges not covered by insurance.
12. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time without prior notice.
Updated terms will be posted on this page with a revised effective date.
13. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Missouri without regard to conflict of law principles.
14. Contact Information
Heady & Pham Advanced Eyecare, LLC
Smith Glynn Callaway Building
3231 S. National Ave Ste 165
Springfield, MO 65807
Phone: (417) 603-1179
Email: info@headyphameyecare.com
If you have any questions regarding these Terms and Conditions, please contact our office.